UNDERSTAND THE APPOINTMENT
Technology hires built around the work
Technology recruitment works best when the brief describes the system, product or service the person will actually work on. A developer joining an established codebase, a Dynamics consultant supporting a live platform and a cloud engineer helping with a migration may all look technical on paper, but they need different evidence of experience. Start with the environment, the immediate work and the decisions the hire will own.
For South African teams, clarify the operating model early: office-based, hybrid, remote, customer site or a combination. Identify the reporting line, who makes technical decisions and how the role works with product, operations or external partners. Separate essential platform knowledge from skills that can be learned, then build interviews around real delivery examples rather than a long list of tools. Include the current team capability and the gap this appointment must close. This gives candidates a sensible picture of where they will add value.
MAKE THE CONVERSATION COUNT
Assess capability in context
Use a short technical conversation to establish depth in the relevant stack, platform or support environment. Ask what the person personally designed, configured, built, resolved or improved. For senior appointments, explore how they set standards, review work and make trade-offs when delivery, reliability and stakeholder needs compete.
A practical assessment should resemble the role without becoming unpaid project work. A code review discussion, troubleshooting scenario, requirements exercise or delivery plan can reveal how someone reasons. Include the people the hire will work with, and assess communication as deliberately as technical knowledge where users, clients or non-technical leaders are part of the role. Agree the scoring criteria before interviews begin and use them consistently. That makes technical comparisons more useful when profiles differ in background. Record the evidence behind each score so final decisions are explainable.