Define the delivery mandate and the decisions around it.
An IT project manager needs a clear view of what the business expects to change. Set out the project objective, delivery stage, major dependencies and teams involved. Explain whether the appointment is starting a new initiative, taking over an existing plan or helping a troubled delivery regain clarity. These situations call for different evidence in a candidate’s background.
Describe authority as carefully as responsibility. A project manager may coordinate decisions without controlling the people or budget involved. Identify the sponsor, approval process and escalation route, along with any supplier or customer commitments. For projects across South African sites or international teams, include travel and meeting expectations. This gives candidates a realistic picture of how delivery will be governed.
Which profile does your team need?
The job title should reflect the responsibilities, seniority and contribution you expect. These are some of the appointments we can discuss within this area.
IT project managers
Implementation project managers
Technical project managers
Project coordinators
Programme delivery managers
Project controllers
Three decisions that sharpen the brief.
01
Name the business outcome
Explain the change the project should achieve and what sits outside its scope. Include known dependencies and unresolved decisions. A candidate can then describe comparable delivery experience without guessing what success means for your business.
02
Agree the level of authority
Clarify control over budget, resources and scope, plus who resolves competing priorities. If the role primarily coordinates rather than directs, say so. This affects both the candidate profile and the expectations you set during interviews.
03
Prepare the handover
For a project already underway, identify the available plans, decision records, risks and stakeholder contacts. Explain what the incoming person must establish first. Honest context supports a more useful discussion than presenting every project as a fresh start.
A MORE RELEVANT SHORTLIST
What matters in the search.
Delivery context
Compare project scale, technology environment and the person’s actual level of accountability.
Planning and judgement
Explore scope, dependencies, risk, budget and examples of responding when delivery conditions changed.
Stakeholder alignment
Discuss reporting, expectation management and working across business and technical teams.
MAKE THE CONVERSATION COUNT
Look beyond methodology to judgement under pressure.
Ask about a project where scope, timing or resources changed. Explore what the candidate noticed, which options they presented and who made the resulting decision. A credible account separates the project manager’s contribution from the wider team’s work and explains how stakeholders were kept informed.
Use the same business scenario across interviews to compare planning and communication. Ask candidates to identify missing information, dependencies and the first decisions needed. For a role involving suppliers, discuss how they tracked commitments and handled a disagreement. Qualifications may be relevant, but the interview should still show how the person turns a plan into coordinated action.
Ready to talk through the role?
Share your priorities, working arrangements and timing. We can discuss the brief and the recruitment approach with you.
Can we recruit for an implementation already underway?
Yes. Describe its current stage, immediate challenges and handover arrangements so we can discuss the experience needed.
Should a certification be mandatory?
Make it mandatory when the role or client requires it. The brief should also identify the delivery experience and judgement you need.
Do you recruit project managers on contract?
We can discuss fixed-duration project needs as well as permanent delivery roles, with terms agreed before work begins.
When is a programme manager a better fit?
Consider the relationship between the initiatives. If the role must coordinate several projects, shared resources, dependencies and broader business outcomes, programme-level experience may matter. If the main responsibility is one defined delivery, a project-management brief may be clearer. Set the scope before selecting the title.
What should our interview panel agree in advance?
Agree the project context, authority, immediate priorities and evidence each interviewer will assess. Avoid giving candidates conflicting descriptions of the role. Compare examples against shared criteria covering planning, stakeholder decisions, risks and delivery accountability, then discuss differences in the evidence gathered.
Recruitment across South Africa.
Epitome is based in Bryanston, Johannesburg. Tell us where your team works and whether the role is office-based, hybrid or remote so we can align the search with your requirements. Include regular site attendance, travel or collaboration hours when these affect the appointment.